Doomsday: Last Survivors is a zombie survival strategy game with multiplayer online competition and real-time strategy elements. Set in a near future where zombies have taken over the world, it asks you to fight for your lives and humanity’s future. With an ever-increasing fanbase, the need to contact the Doomsday: Last Survivors customer support to report in-game bugs has always been on the rise.
Though the game has successfully delivered all the key elements you can expect from this genre, there are still a lot of issues that need to be addressed by the developers. I want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs.
If you guys are facing hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems, here’s my step-by-step guide for you, to contact the dedicated support advisors of Doomsday: Last Survivors. Also make sure to check our Doomsday: Last Survivors redeem codes article to grab some much-needed freebies!
How to Contact Doomsday: Last Survivors Customer Support
The support team has already answered many frequently asked questions under the Guide section, navigable from the in-game Help menu. But if you can’t satisfy yourself, the Doomsday: Last Survivors customer service is available to contact anytime to answer the queries from you guys.
There are two ways to contact the customer support team of Doomsday: Last Survivors. You can either contact them via in-game menu options or else reach out to the developers at IGG.com via social media handles.
How to Contact via in-game Customer Service Option
Launch the game on your device. Once the in-game home screen has loaded, adhere to the steps below:
- Tap on your Player Profile (Commander Info) icon located at the upper left corner of the home screen.
- Once on the Commander Info page, navigate to the in-game Settings menu from the bottom left corner of the page.
- The in-game Settings menu would pop up on your screen next. Navigate to the Help option from there.
- From the help section next, you must tap on the Live Chat button.
- This would take you to the Live Chat section where a host of categories are pre-listed. Players must choose the category of their inquiry from there.
- Up next, you will be connected to an agent from the Support team after a few seconds of waiting. The waiting time might extend up to two minutes at the max. The agent would greet you and ask for a name he/she can address you with. Let him/her know the same by typing it out in the blank text area and sending it.
- You would then be asked about your issue. You will be asked to elaborately explain your issue and provide relevant screenshots to back your case. To add any supporting screenshots, tap on the plus icon adjacent to the typing area and upload the same from your phone’s gallery. The Support agent will be there with you until your issue gets resolved.
Make sure that you stay active while communicating with the agent. If the private chat room remains idle or inactive for more than five minutes the chat will be deemed as closed.
How to Contact the Developer Team directly
You may mail the Developer team directly based on your gaming platform, by navigating to the below links:
Another approach could be to contact the Developers directly, via their social media handles. You may reach out to the team at the official Facebook ID of Doomsday: Last Survivors. You guys can additionally do a follow-up on their Discord server where tons of passionate fans are there to help users resolve their queries.
Did we satisfy your query about connecting to the official customer support? Check our other support guides below:
- How to connect Madden NFL 24 Mobile customer support
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- How to connect UFC Mobile 2 customer support
Still, facing any issues in contacting the Doomsday: Last Survivors Mobile customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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